Privacy Policy

1. Introduction

This Privacy Policy describes how Clicksora, a product of Digital Marketing Blue ("we", "us", "our"), collects, uses, and shares information about you when you use our click fraud prevention platform ("Service"). We are committed to protecting your privacy and handling your data transparently.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Name and email address
• Company name (if provided)
• Payment information (processed by Stripe)

2.2 Click Tracking Data

When our tracking script runs on your website, we collect data about visitors clicking on your ads:

• IP addresses
• Device information (browser, operating system, screen resolution)
• Behavioral signals (mouse movements, scroll depth, time on page)
• Network metadata (VPN, proxy, datacenter indicators)
• Google Click IDs (gclid) and UTM parameters

2.3 Usage Data

We automatically collect information about how you interact with our dashboard, including pages visited, features used, and session duration.

3. How We Use Your Information

• Fraud Detection: To analyze click patterns, identify fraudulent activity, and automatically block malicious IPs
• Service Delivery: To operate and maintain your account and subscription
• Communications: To send transactional emails (welcome, password reset, billing)
• Analytics: To generate reports and statistics visible in your dashboard
• Improvement: To enhance our fraud detection algorithms and platform

4. Data Sharing

We do NOT sell your data. We share data only with:

• Stripe: For payment processing
• Amazon Web Services: For infrastructure (hosting, database, email)
• Google Ads API: To sync IP exclusion lists (only when you explicitly connect your Google Ads account)
• Law Enforcement: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), encrypted database connections, and secure credential storage via AWS services. However, no method of electronic storage is 100% secure.

6. Data Retention

• Account data: Retained while your account is active and for 30 days after deletion
• Click event data: Retained for 90 days, then automatically purged
• Blocked IP records: Retained for 12 months
• Billing records: Retained as required by financial regulations

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Export your data in a portable format
• Opt out of non-essential communications

To exercise any of these rights, contact us at support@clicksora.com.

8. Cookies

We use essential cookies to maintain your session and authentication state. We also use Google Tag Manager for analytics. No third-party advertising cookies are used on our platform. Our tracking script (`t.js`) on your website does not set cookies on your visitors' devices.

9. International Transfers

Your data is processed on servers located in the United States (AWS us-east-1 region). By using our Service, you consent to your data being transferred to and processed in the US. We rely on AWS's data processing agreements for cross-border transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through a notice on our platform. Your continued use of the Service after changes constitutes acceptance.

11. Contact

For privacy-related inquiries:

Digital Marketing Blue
Email: support@clicksora.com